Contact us

Email us at [email protected].

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Bookings. We can’t change, cancel or refund bookings. If you booked through GetYourGuide, contact GetYourGuide’s customer service, which handles the booking.

Visiting the Hofburg Palace. For questions about the visit itself, such as accessibility, closures or lost property, contact the Imperial Apartments, Sisi Museum and Silver Collection website.

We don’t accept guest posts or paid placements.